Account & Data Deletion

Your Privacy and Rights

At Deyga Organics, your privacy is our priority. We process personal data in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This page allows you to request the deletion of your personal data in accordance with these laws.

What Personal Data Do We Process?

We may process the following categories of personal data:

  • Contact Information: Name, email address, phone number, shipping/billing address.
  • Account Details: Username, password, order history, saved preferences.
  • Payment Information: Credit/debit card details (processed through secure third-party payment processors).
  • Marketing Preferences: Email or SMS subscription preferences.
  • Technical Data: IP address, browser type, device identifiers, cookies, and log files to enhance your experience on our website.

How Do We Process Your Data?

We process personal data for the following purposes:

  • Order Fulfilment: To process, ship, and manage your orders.
  • Customer Support: To provide assistance and resolve issues.
  • Marketing and Communication: To send you promotional offers and updates if you've opted in.
  • Analytics and Website Improvement: To track website performance and optimise user experience.
  • Legal Compliance: To fulfil legal obligations, such as maintaining transaction records for tax or auditing purposes.

How to Request Data Deletion

As a user, you have the right to request the deletion of your personal data. Once requested and verified, we will erase your personal information from our systems unless retention is required by law. Please complete the form below to initiate the deletion process.

How We Process Your Deletion Request

  • After submitting your request, we will verify your identity to ensure security.
  • Once verified, your personal data will be deleted within 30 days, and you will receive confirmation of its removal.
  • If legal or compliance obligations prevent immediate deletion of specific data (e.g., for taxation or fraud prevention purposes), we will retain only the minimum required information.

For any questions or issues related to your data deletion request, please contact us at [enquiry@deyga.in/+91 91593 05599].

Your Rights

In accordance with data protection laws, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data.
  • Right to Object: Object to processing for direct marketing or legitimate interests.
  • Right to Data Portability: Receive a copy of your data in a structured, machine-readable format.
  • Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

Legal Basis for Processing

We collect and process personal data based on one or more of the following legal grounds:

  • Consent: Where you've given us permission to use your data (e.g., for marketing purposes).
  • Contractual Obligation: Where processing is necessary to fulfil a contract with you (e.g., order fulfilment).
  • Legal Compliance: Where we're required by law to process certain data (e.g., tax reporting).
  • Legitimate Interest: Where processing is necessary for our legitimate interests, provided it doesn’t override your rights.

Note

Some data may be retained if required by law (e.g., financial transactions for tax reporting), even after a deletion request.