Shipping & Returns Policy
📦Not just Happy Shopping, Happy Shipping Too 😃
Processing Time in India..? Good things take time!
Prepaid Orders: Zoom out within 2 business days!
COD Orders: Needs a personal touch, so give us 3 business days.
Major Cities: Expect your package between 3 and 7 business days.
Remote Villages: Your treasure will take 10 to 12 business days to find its way.
International Shipping..? Good things take time!
Processing Time: Just 3 business days!
Delivery Time: It takes around 10–15 business days for your package to fly over the seas.
🕰️ Delivery Hours
When: Monday to Saturday, 10:00 a.m.–6:00 p.m. (except on holidays; even we need a break to pamper ourselves).
Who: Someone needs to sign for your precious delivery. If you're busy, assign a trustworthy companion (family, friend, or neighbour).
🚚 Shipping Charges
For India:
Prepaid Orders:
Below Rs. 500: Rs. 45
Rs. 501 to Rs. 998: Rs. 60
Above Rs. 998: Free as a bird!
COD Orders:
Below Rs. 10,000: Rs. 89
Above Rs. 10,000: Sorry, no COD.
For International Orders:
Charges vary by destination. Local duties may apply, so check your country’s policies.
We’re Here to Help!
No Returns for Used Products: Once opened, we can't take them back.
Damaged on Arrival: Notify us within 24 hours with a video of the unboxing. We’ll replace or refund damaged items.
Return Process:
Deyga is not responsible for any damage caused after delivery.
In case the product is received in a damaged (broken, leakage or any other) condition, refund or replacement will take place only if informed within 24 hours with video proof of unboxing, from the time of delivery.
Our team will vet the request. Neglect or improper use isn’t covered.
Refunds are processed within 7 business days, back to the original payment method.
Cancellations:
- Before shipping or within 24 hours of the order, a full refund will be accepted.
- After 2 hours of order placement, there is a 30% deduction for prepaid orders.
- No refunds once shipped.
Got a query or need assistance? Reach out to us at enquiry@deyga.in.
Thank you for being part of the Deyga family! We hope your shopping experience is as delightful as our products.